What we collect, why we collect it, and who else sees it.
This page sets out what happens to the details you send us. In short, we collect what is needed to price and arrange a pump-out, and we pass it to the independent provider who does the work.
This matters to anyone reading this policy, so it comes first. We do not own trucks or employ crews. When you contact us about a tank, we take your details and pass them to an independent septic provider who covers your area. That provider arranges the work and contacts you directly.
We collect only what you give us. That is your name, a phone number or email address, the property address, and whatever you tell us about the tank or the problem you are seeing.
If you call, we may note the date and time of the call and a short summary of what was discussed. We do not ask for payment details on this site and we do not store them here.
We use your details for one purpose: to answer your enquiry and get the job arranged. That means calling or emailing you back, working out what the tank likely needs, and passing the job to a provider who can carry it out.
We do not use your details to send you unrelated marketing.
One other party sees them: the septic provider who will do the work. That is the whole point of the enquiry, and it is why we ask for an address and a phone number.
We do not sell your details to marketing lists or to unrelated third parties.
Once a provider holds your details, their own privacy practices apply to how they store and use them. If you want to know what a particular provider does with your information, ask them directly. We cannot answer for them.
This site does not set advertising cookies and does not run third-party analytics or tracking scripts. If we add analytics later, this page will be updated before that happens.
We keep enquiry details while a job is being arranged and for a reasonable period after, so that we can answer follow-up questions.
You can ask us to delete your details at any time. Call (239) 737 3065 or email [email protected] and we will act on it.
You can ask what we hold about you, ask us to correct something that is wrong, or ask us to delete it. You can also tell us to stop contacting you, and we will stop.
Call (239) 737 3065 or email [email protected]. We will answer questions about this policy directly.
Tell us the address and what you are seeing, and we will tell you what the tank likely needs.
Free, with no obligation.